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Privacy Issues - Identity Theft, Data Security, Financial & Medical Privacy Matters
The Federal Deposit Insurance Corporation, the Board of Governors of the Federal Reserve System, the Office of the Comptroller of the Currency, and the Office of Thrift Supervision have jointly issued Interagency Guidance on Response Programs for Unauthorized Access to Customer Information and Customer Notice.
The guidance interprets the agencies’ customer information security standards and states that financial institutions should implement a response program to address security breaches involving customer information.
The response program should include procedures to notify customers about incidents of unauthorized access to customer information that could result in substantial harm or inconvenience to the customer.
The guidance provides that, "when a financial institution becomes aware of an incident of unauthorized access to sensitive customer information, the institution should conduct a reasonable investigation to promptly determine the likelihood that the information has been or will be misused."
"If the institution determines that misuse of its information about a customer has occurred or is reasonably possible, it should notify the affected customer as soon as possible," the guidance states. However, notice may be delayed if an appropriate law enforcement agency determines that notification will interfere with a criminal investigation.
Under the guidance, a financial institution should notify its primary federal regulator of a security breach involving sensitive customer information, whether or not the institution notifies its customers.
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NarusLI is designed to meet the various government regulations for lawful intercept compliance around the world, and is one of many applications supported on the Narus IP Platform. Additional application areas are traffic anomaly detection, IP monitoring, IP mediation for Billing, and NarusView(TM) real-time traffic and customer analysis. When using the Narus IP Platform, adding other applications, such as NarusLI, is incremental.
Designed to the Lawfully Authorized Electronic Surveillance (LAES) model, NarusLI provides carriers with compliance to the CALEA and ETSI standards. NarusLI is an effective solution for carriers with the staff, facilities and expertise to properly execute intercept orders, or for managed service providers to whom the carriers turn to for support.
"The tremendous growth of VoIP applications has driven regulators to require lawful intercept support in VoIP networks," said Jay Thomas, vice president of product marketing, Narus. "Because of the scalability of the Narus IP Platform and the ease of extending it to support multiple applications, Narus is fast becoming the preference amongst network operators around the world."
Key features of NarusLI include:
-- Warrant Management System - for securely managing resources, LEA connections and users while performing audits and reporting
-- Streaming Interface - compliant with CALEA and ETSI standards
-- Subject Targeting - including, but not limited to NAI, IP Address, MIN, IMSI, EMEI, username, phone number, URI, and to/from e-mail address
-- Network and Vendor Agnostic - wireline including broadband, backbone, etc. and wireless including Wi-Fi; GPRS, CDMA and more
-- Carrier-Class IP Platform - active in multiple Tier-1 Carriers worldwide; speeds from DS3 and Fast Ethernet to Gigabit Ethernet, 10GigE
-- Enabling IP Platform - interfaces with multiple applications including anomaly detection, IP monitoring, billing mediation, traffic and customer analysis in real time
Narus will be demonstrating NarusLI at CTIA Wireless 2005 in New Orleans, LA, March 14-16 at Narus' booth, #6925.
Narus provides a Carrier-Class IP Platform for the largest, most profitable networks in the world. The Narus IP Platform offers a "Total Network View" through the real-time collection and analysis of one packet to billions of packets across multiple networks at up to OC192 rates. The Narus IP Platform is used by Tier-1 Carriers to enable IP applications such as security, traffic and customer analysis, IP monitoring and billing. Narus is privately held and fully funded, backed by JP Morgan Partners, Mayfield, NeoCarta, Intel, Presidio Venture Partners, Sumisho Electronics and Walden Ventures. For more information, please visit www.narus.com.